Infrastructure Systems and Support
Abstract
RECURRING: MDIOC Communications and Special Purpose Processing Node (SPPN): - Establish a DoD compliant SPPN capable of meeting the unique network and data center services required to develop and deploy a layered BMDS to defend the United States. - Provide distinctive specifications and provisioning requirements associated with the MDA Research, Development, Test and Evaluation (RDT&E) Mission. - Provide capabilities that dynamically interconnect and integrate multiple RDT&E systems to large data sets, and enable collaboration in near real-time with National Research Laboratories and Test Ranges; and Defense Industrial Base industry partners throughout the BMDS acquisition lifecycle. - Construct the SPPN infrastructure with routers, switches, firewalls, and intrusion detection systems that provide IT support to over 10,500 MDA classified/unclassified users worldwide. - Provide network operations and network monitoring; development of detailed solutions, designs, and plans; Disaster Recovery and Continuity of Operations rehearsals; internet access management; and web filtering. - Sustain core communications distribution services across the MDA Enterprise. - Plan, engineer, and implement sustainment projects for general IT services and business systems consistent with the IT architecture roadmap. - Acquire and distribute mission critical unclassified and secure communication capability to resident MDA elements/components and BMDS and Warfighter operational elements. - Provide computer hosting of specified threat models and support the integration of other threat tools as required. End User Support: - Sustain End User core service support 18 hours a day, 6 days a week for administrative and business information systems for unclassified and classified users - Monitor networks for user compliance with DoD policies and report incidents - Maintain Printing and Copy Services - Sustain email services (Exchange servers, BlackBerry Enterprise Services servers and archiving storage area networks) - Sustain file services (file servers and storage area networks) - Maintain Directory Services (Active Directory and domain controller servers) - Maintain Authentication services (Public Key Infrastructure/Common Access Card) - Maintain current hardware and software licenses for IT operational systems - Maintain an Integrated Service Desk - Maintain IT life-cycle asset management of end user devices (desktops, laptops, monitors, printers, thin clients, and BlackBerrys) Hardware and Software Asset Management: - Manage government property and IT hardware and software in accordance with the Federal Acquisition Regulations (FAR)/DoD FAR Supplements (DFARs) to include accountability, reporting, warehouse management, asset transportation and excess asset management - Maintain an inventory of IT hardware and software assets connected or used in the ULAN, CLAN, SIPRNET and TS/SCI networks Specific and/or unique accomplishments to each FY are as follows:
Document Details
- Document Type
- Accomplishment
- Publication Date
- Oct 01, 2020
- Source ID
- 0e7fd39f19628c0226975fee6c8b6806