Humans rely more on algorithms than social influence as a task becomes more difficult

Abstract

Algorithms have begun to encroach on tasks traditionally reserved for human judgment and are increasingly capable of performing well in novel, difficult tasks. At the same time, social influence, through social media, online reviews, or personal networks, is one of the most potent forces affecting individual decision-making. In three preregistered online experiments, we found that people rely more on algorithmic advice relative to social influence as tasks become more difficult. All three experiments focused on an intellective task with a correct answer and found that subjects relied more on algorithmic advice as difficulty increased. This effect persisted even after controlling for the quality of the advice, the numeracy and accuracy of the subjects, and whether subjects were exposed to only one source of advice, or both sources. Subjects also tended to more strongly disregard inaccurate advice labeled as algorithmic compared to equally inaccurate advice labeled as coming from a crowd of peers.

Document Details

Document Type
Pub Defense Publication
Publication Date
Apr 13, 2021
Source ID
10.1038/s41598-021-87480-9

Entities

People

  • Aaron Schecter
  • Eric Bogert
  • Richard T. Watson

Organizations

  • Army Research Office

Tags

Fields of Study

  • Psychology

Readers

  • Agent-Based Social Robotics and Mobile-Assisted Learning in Virtual Environments.
  • Brain and Cognitive Science; Experimental Psychology; Cognitive Neuroscience
  • Team-Based Human-Centered Cognitive Task Decision Making and Information Performance.