Identifying Best Practices in Pharmacy Experience: An Analysis of Military Treatment Facilities With the Highest Pharmacy Patient Experience Scores
Abstract
Pharmacy patient experience within military treatment facilities (MTFs) is a significant indicator of healthcare quality, as hospital admissions correlate with medication use (Budnitz et al., 2006) and pharmacists have a unique opportunity to influence patients’ health (Dalton & Byrne, 2017). To improve patient care across the military health system (MHS), we investigated best practices within MTF pharmacies with the highest patient experience scores.
Document Details
- Document Type
- Pub Defense Publication
- Publication Date
- Feb 19, 2021
- Source ID
- 10.1093/milmed/usab064
Entities
People
- Chantell Frazier
- Craig Holden
- Cydny Black
- Kimberley Marshall-Aiyelawo
- Melissa Gliner
- Tara Trudnak Fowler
Organizations
- Defense Health Agency