Patient Experience in Obstetrics in a Military Patient Satisfaction Survey: Findings and Recommendations for Improvement
Abstract
This study examines the care experience of obstetric patients within the Military Health System and compares them to those of medical and surgical care patients. Specifically, the study seeks to (1) examine how obstetric inpatient experience ratings differ from medical and surgical inpatient experience ratings, (2) understand specific aspects of care that drive overall experience ratings within this population, (3) test whether adherence to nursing practices such as hourly rounding and nurse leader visits affect experience ratings, and (4) describe ways that patient experience information can be presented to healthcare providers to improve performance.
Document Details
- Document Type
- Pub Defense Publication
- Publication Date
- Nov 06, 2021
- Source ID
- 10.1093/milmed/usab431
Entities
People
- Alan Roshwalb
- Janine B. Beekman
- Kimberley Marshall-Aiyelawo
- Melissa Gliner
- Omar Pedraza
- Seth D. Messinger
Organizations
- Defense Health Agency
- Ipsos