"I Kind of Bounce off It":Translating Mental Health Principles into Real Life Through Story-Based Text Messages

Abstract

Adopting new psychological strategies to improve mental wellness can be challenging since people are often unable to anticipate how new habits are applicable to their circumstances. Narrative-based interventions have the potential to alleviate this burden by illustrating psychological principles in an applied context. In this work, we explore how stories can be delivered via the ubiquitous and scalable medium of text messaging. Through formative work consisting of interviews and focus group discussions with 15 participants, we identified desirable elements of stories about mental health, including authenticity and relatability. We then deployed story-based text messages to 42 participants to explore challenges regarding both the stories' content (e.g., specific versus generalized) and format (e.g., story length). We observed that our stories helped participants reflect on and identify flaws in their thinking patterns. Our findings highlight design implications and opportunities for mental wellness interventions that utilize stories in text messaging services.

Document Details

Document Type
Pub Defense Publication
Publication Date
Nov 07, 2022
Source ID
10.1145/3555123

Entities

People

  • Alex Mariakakis
  • Ananya Bhattacharjee
  • Jonah Meyerhoff
  • Joseph Jay Williams
  • Justice Tomlinson
  • Karrie Chou
  • Rachel Kornfield

Organizations

  • National Institute of Mental Health
  • Natural Sciences and Engineering Research Council
  • Northwestern University
  • Office of Naval Research
  • University of Toronto

Tags

Readers

  • Agent-Based Social Robotics and Mobile-Assisted Learning in Virtual Environments.
  • Psychological Intervention/Treatment for Stress, Anxiety, PTSD, and Related Emotional and Cognitive Health Symptoms.
  • Systems Analysis and Design