Infrastructure Systems and Support
Abstract
RECURRING: MDIOC Communications and Special Purpose Processing Node (SPPN): - Maintain a Department of Defense (DoD) compliant SPPN capable of meeting the unique network and data center services required to develop and deploy a layered Missile Defense System to defend the United States - Provide distinctive specifications and provisioning requirements associated with the MDA Research, Development, Test and Evaluation (RDT&E) Mission - Provide capabilities that dynamically interconnect and integrate multiple RDT&E systems to large data sets, and enable collaboration in near real-time with National Research Laboratories and Test Ranges; and Defense Industrial Base industry partners throughout the Missile Defense System acquisition lifecycle - Sustain the SPPN infrastructure with routers, switches, firewalls, and intrusion detection systems that provide information technology (IT) support to over 10,500 MDA classified/unclassified users worldwide - Provide network operations and network monitoring; development of detailed solutions, designs, and plans; Disaster Recovery and Continuity of Operations rehearsals; internet access management; and web filtering - Sustain core communications distribution services across the MDA Enterprise - Plan, engineer, and implement sustainment projects for general IT services and business systems consistent with the IT architecture roadmap - Acquire and distribute mission critical unclassified and secure communication capability to resident MDA elements/components and Missile Defense System and Warfighter operational elements - Provide computer hosting of specified threat models and support the integration of other threat tools as required End User Support: - Sustain End User core service support via an Integrated Service Desk 24 hours a day, 7 days a week, 365 days a year for mission event/test and core information systems for unclassified and classified users - Monitor networks for user compliance with DoD policies and report incidents - Maintain Printing and Copy Services - Sustain email services (Exchange servers, BlackBerry Enterprise Services servers and archiving storage area networks) - Sustain file services (file servers and storage area networks) - Maintain Directory Services (Active Directory and domain controller servers) - Maintain Authentication services (Public Key Infrastructure/Common Access Card) - Maintain current hardware and software licenses for IT operational systems - Maintain IT life-cycle asset management of end user devices (desktops, laptops, monitors, printers, thin clients, and mobile devices) Hardware and Software Asset Management: - Manage government property and IT hardware and software in accordance with the Federal Acquisition Regulations (FAR)/DoD FAR Supplements to include accountability, reporting, warehouse management, asset transportation and excess asset management - Maintain an inventory of IT hardware and software assets connected or used in the Unclassified Local Area Network, Classified Local Area Network, Secret Internet Protocol Router Network, and Top Secret/Special Compartmented Information networks - Specific and/or unique accomplishments to each FY are as follows:
Document Details
- Document Type
- Accomplishment
- Publication Date
- Oct 01, 2024
- Source ID
- 42a35643bbb2c34887c9a4b166e70d59