Infrastructure Systems and Support
Abstract
RECURRING: MDIOC Communications and Special Purpose Processing Node (SPPN): - Establish a DoD compliant SPPN capable of meeting the unique network and data center services required to develop and deploy a layered MDS to defend the United States - Provide distinctive specifications and provisioning requirements associated with the MDA Research, Development, Test and Evaluation (RDT&E) Mission - Provide capabilities that dynamically interconnect and integrate multiple RDT&E systems to large data sets, and enable collaboration in near real-time with National Research Laboratories and Test Ranges; and Defense Industrial Base industry partners throughout the MDS acquisition lifecycle - Construct the SPPN infrastructure with routers, switches, firewalls, and intrusion detection systems that provide IT support to over 10,500 MDA classified/unclassified users worldwide - Provide network operations and network monitoring; development of detailed solutions, designs, and plans; Disaster Recovery and Continuity of Operations rehearsals; internet access management; and web filtering - Sustain core communications distribution services across the MDA Enterprise - Plan, engineer, and implement sustainment projects for general IT services and business systems consistent with the IT architecture roadmap - Acquire and distribute mission critical unclassified and secure communication capability to resident MDA elements/components and MDS and Warfighter operational elements - Provide computer hosting of specified threat models and support the integration of other threat tools as required End User Support: - Sustain End User core service support via an Integrated Service Desk 24 hours a day, 7 days a week, 365 days a year for administrative and business information systems for unclassified and classified users - Monitor networks for user compliance with DoD policies and report incidents - Maintain Printing and Copy Services - Sustain email services (Exchange servers, BlackBerry Enterprise Services servers and archiving storage area networks) - Sustain file services (file servers and storage area networks) - Maintain Directory Services (Active Directory and domain controller servers) - Maintain Authentication services (Public Key Infrastructure/Common Access Card) - Maintain current hardware and software licenses for IT operational systems - Maintain IT life-cycle asset management of end user devices (desktops, laptops, monitors, printers, thin clients, and BlackBerrys) Hardware and Software Asset Management: - Manage government property and IT hardware and software in accordance with the Federal Acquisition Regulations (FAR)/DoD FAR Supplements (DFARs) to include accountability, reporting, warehouse management, asset transportation and excess asset management - Maintain an inventory of IT hardware and software assets connected or used in the Unclassified Local Area Network (ULAN), Classified Local Area Network (CLAN), Secret Internet Protocol Router Network (SIPRNET) and Top Secret/Special Compartmented Information (TS/SCI) networks - Specific and/or unique accomplishments to each FY are as follows:
Document Details
- Document Type
- Accomplishment
- Publication Date
- Oct 01, 2022
- Source ID
- 662013f676f36230a8d02e112c267dbc