NMCI Enterprise Service Tools (NEST)
Abstract
Key objectives for Network Management - NMCI Enterprise Service Tools (NEST): - The NMCI Enterprise Service Tools (NEST) is an integrated set of tools that facilitate the full service lifecycle management (SLM) of customer service requests for IT services, including RAPT (Requirement to Award Process Tool), NET (NMCI Enterprise Tool), Task Order Management (TOM), and Enterprise Reporting. NEST is considered a Government Owned and Managed Ordering, Defense Business System (DBS) that has a valid ATO. - NEST is officially the single contract writing system for the DON's (i.e. all of Navy, including OCONUS, and USMC) NGEN-R contracts. NEST absorbed historically vendor-owned functionality and integrated the DoD's compliance standards, bringing NGEN-R into the DoD's Procure-to-Pay (P2P) space. Part of the requirement of adhering to P2P standards involved interfacing with 7+ systems. The team is continuously interfacing with new systems to comply with compliance mandates and Financial Acquisition and Regulation (FAR) clauses. - Serving as a NGEN ordering tool for Navy and USMC, NEST serves an extensive user base of more than 3,000 users and services 1.1M+ Navy and USMC service members globally. With this many users, NEST handles a large amount of financial transactions, with nearly $1B of annual obligations processed within the tools. - The NEST team serves as a centralized link between enterprise and project level activities, while maintaining and operating all NEST functions, including O&M support and strategic PMO work. Some of those activities include but are not limited to: executive guidance and brief support, end-to-end software development lifecycle implementation in accordance with CMMI (Capability Maturity Model Integration) level 5, prioritization of program missions/objectives, RMF/IA support/process definition, risk management, and FY planning & road mapping. - In support of the implementation of the ePS, NEST capabilities and tools will be separated and enhanced in a manner that aligns with and enables the DON strategic vision to rationalize and consolidate Contract Writing System (CWS) and procurement capabilities, while sustaining and maintaining critical service lifecycle management functions for NGEN-R ordering and NEN support.
Document Details
- Document Type
- Accomplishment
- Publication Date
- Oct 01, 2025
- Source ID
- 8bc1bc7e52b2dee23687f469c79a2fd4