A PRELIMINARY INVESTIGATION OF TROUBLE SHOOTING
Abstract
Line-maintenance personnel were interviewed, tested, and observed in the process of trouble shooting in 3 equipment areas: Q-24 radar, reciprocating engines, and remote-control turrets. The subject comprised the 5 best and the 5 poorest actual line trouble shooters (TS's) in each of the 3 areas, as determined by supervisor ratings. Good TS's knew more about the functioning of the equipment components than did poor TS's, and had participated in more different activities of all types. No demonstrable difference occurred between good and poor TS's on intelligence measures or ability to form abstract concepts.
Document Details
- Document Type
- Technical Report
- Publication Date
- Feb 20, 1953
- Accession Number
- AD0014441
Entities
People
- Eli Saltz
- John V. Moore