THE BACKGROUND AND IMPLICATIONS OF THE SYSTEMS RESEARCH LABORATORY STUDIES
Abstract
The effective operation of complex man-machine systems was researched. In its laboratory studies of complete organizations the Systems Research Laboratory used a full-scale model of an air-defense direction center. One major result of this study was the development of techniques for using group learning in greatly improving system performance. In addition to a theoretical approach that can be used by other scientists, the results of this study have many implications for system design, especially in personnel selection and training and in human engineering.
Document Details
- Document Type
- Technical Report
- Publication Date
- Sep 21, 1955
- Accession Number
- AD0604949
Entities
People
- John L. Kennedy
- Robert L. Chapman
Organizations
- RAND Corporation