A THEORY OF ORGANIZATIONAL BEHAVIOR DERIVING FROM SYSTEMS RESEARCH LABORATORY STUDIES

Abstract

A model for predicting system effectiveness is presented. The variables concern the task, the state of the system, and the forces set in motion when the system comes into contact with its task. Four salient characteristics of the model are pointed out: it identifies task change as critical, it includes crew learning, it identifies the adaptation process as an adjustment cycle, and it describes system state in terms of qualities of the system as a whole. How this model provides criteria for the contributions of human engineering, training, and personnel selection is illustrated by three techniques for improving system performance: the analytic teaching method, the find-the-right-procedure method, and the build-organizational-potential method.

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Document Details

Document Type
Technical Report
Publication Date
Mar 12, 1956
Accession Number
AD0605003

Entities

People

  • Robert L. Chapman

Organizations

  • RAND Corporation

Tags

Communities of Interest

  • Human Systems

DTIC Thesaurus Topics

  • Buildings And Structures
  • Cognitive Systems Engineering
  • Cooperation
  • Data Science
  • Engineering
  • Engineers
  • Group Dynamics
  • Hard Copy
  • Human Factors Engineering
  • Information Science
  • Learning
  • Personality
  • Personnel Selection
  • Psychology
  • Statistics
  • Teaching Methods
  • Training

Readers

  • Instructional Design and Training Evaluation.
  • Theoretical Analysis.