A PRELIMINARY STUDY OF VARIABLES AFFECTING CALL PROCESSING EFFICIENCY IN A TACTICAL ENVIRONMENT

Abstract

An initial survey was conducted to identify variables affecting call- processing efficiency in a tactical communications environment from tape recordings of live switchboard traffic obtained at operational sites in South Vietnam. The collected data were analyzed to furnish specific information regarding traffic composition, average call-processing times, and operator efficiency.

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Document Details

Document Type
Technical Report
Publication Date
Dec 01, 1969
Accession Number
AD0701183

Entities

People

  • Lawrence J. Inman
  • R. B. Mccommons

Organizations

  • Human Engineering Laboratory

Tags

Communities of Interest

  • Biomedical
  • Human Systems
  • Materials and Manufacturing Processes
  • Space
  • Weapons Technologies

DTIC Thesaurus Topics

  • Abstracts
  • Behavioral Sciences
  • Circuits
  • Data Analysis
  • Efficiency
  • Engineering
  • Environment
  • Human Factors Engineering
  • Psychology
  • South Vietnam
  • Supervision
  • Switchboards
  • Switching
  • Tactical Communications
  • Tape Recording
  • Tapes
  • Vietnam

Readers

  • Computer Science/Computer Engineering/Data Science/Digital Signal Processing.
  • Regression Analysis.
  • Systems Analysis and Design