A Supervisory View of Unit Effectiveness.
Abstract
First level supervisor's (N = 53) from a cross-section of business and industrial organizations in metropolitan Minneapolis - St. Paul provided evaluative and descriptive information about the immediate work group which each supervised. From this information a model was built depicting first level supervisory perceptions of behaviors which lead to work unit effectiveness. This model was compared with a model based upon higher level managers perceptions of what leads to first level unit effectiveness. The overwhelming importance of production emphasis by both groups and the use of human relations behaviors in an instrumental fashion by first level supervisors is discussed in connection with managerial philosophy. Other similarities and differences between the models from the two organizational levels are considered. (Author)
Document Details
- Document Type
- Technical Report
- Publication Date
- Jan 01, 1971
- Accession Number
- AD0720711
Entities
People
- Norman F. Crandall
- Thomas A. Mahoney
- William Weitzel
Organizations
- University of Minnesota