Optimal Service Policy for the M/G/1 Queue with Multiple Classes of Arrivals.

Abstract

Consider an M/G/1 queue with multiple classes of customers, nonpreemptive service, and a cost of waiting. Suppose that the server can select next any customer present or can remain idle; and that this decision can be made as a function of the complete state of the system, i.e., the number of each class of customer present. The objective is to minimize the stationary expected cost rate. Let 1/mu sub i be the mean service time and C sub i be the waiting cost per unit time for class i customers. The optimal policy is shnown to be: Never hold the server idle when customers are present; and serve next a customer with the largest value of C(sub i)mu(sub i) among those present. (Author)

Document Details

Document Type
Technical Report
Publication Date
Sep 01, 1971
Accession Number
AD0738356

Entities

People

  • James S. Kakalik
  • John D. C. Little

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  • RAND Corporation

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  • Mathematical Modeling and Probability Theory.