A New Design for Survey Feedback

Abstract

Survey feedback is a social technology without much theory to offer alternative design strategies or to explain why it works when it does. The present study presents a theoretical discussion analyzing and explaining the use of group methods in feeding back diagnostic data to organizations. A new design the peer group-intergroup model is presented and compared to the traditional family group model. Data evaluating one implementation of this design showed how senior officers of a bank might change their attitudes toward the relevance of a diagnostic study and their willingness to consider changing their own behavior. An explanatory model for the new design, derived from the general theoretical considerations, is discussed with relation to data taken from the feedback sessions.

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Document Details

Document Type
Technical Report
Publication Date
May 12, 1972
Accession Number
AD0742508

Entities

People

  • Clayton Alderfer
  • John Holbrook

Organizations

  • Yale University

Tags

Communities of Interest

  • Biomedical

DTIC Thesaurus Topics

  • Applied Psychology
  • Behavioral Sciences
  • Boundaries
  • Education
  • Executives
  • Families (Human)
  • Feedback
  • Group Processes (Social Psychology)
  • Information Processing
  • Military Research
  • New York
  • Peer Groups
  • Perception
  • Plastic Explosives
  • Psychology
  • Students
  • Training

Readers

  • Business Analytics
  • Gender and Food Studies
  • Instructional Design and Training Evaluation.