Studies in Information Systems. Effectiveness of Information Systems

Abstract

The paper is designed to stimulate research into the concept of information system effectiveness. The varied characteristics and purposes ascribed to such systems are identified, including the requirement to support, at least partially, the decision process at one or more levels of activity. Discussion covers the value of information and its impact on organizational objectives. A proposed information-decision model stresses the recurring, dynamic demands for system output. Measures of effectiveness are derived from functional objectives in both qualitative and quantitative terms. Economic and behavioral influences on these performance indicators are considered. Suggested areas for additional research include attributes of information quality, effects on decision making, and relationships of existing models, theories or techniques to information processing.

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Document Details

Document Type
Technical Report
Publication Date
Jun 01, 1972
Accession Number
AD0744027

Entities

People

  • William A. Smith Jr.

Organizations

  • Lehigh University

Tags

Communities of Interest

  • Human Systems

DTIC Thesaurus Topics

  • Accuracy
  • Computers
  • Control Systems
  • Decision Theory
  • Engineers
  • Game Theory
  • Human-Machine Systems
  • Industrial Engineering
  • Information Processing
  • Information Science
  • Information Systems
  • Information Theory
  • Mathematical Models
  • Operations Research
  • Organizational Structure
  • Psychology
  • Systems Engineering

Readers

  • Life Cycle Cost Analysis
  • Team-Based Human-Centered Cognitive Task Decision Making and Information Performance.