Closing the Communications Gap.
Abstract
Interpersonal communications are used within organizations to direct all actions. However, research has confirmed that most organizational communication networks are dreadfully inefficient; that the threads of meaning which connect instruction and implementation are frequently broken resulting in a communication gap. Since communication is so important to organizational effectiveness, the many barriers impacting on the system were studied. Data was collected using a literature search concentrating on similar problems in the business world, and using material developed from study, research, and discussion of 25 USAWC students within the Interpersonal Communication Elective (Class of 1973). From this research, the most important barriers and gateways of an engineering, (physical, physiological) psychological, and sociological nature are isolated. The paper is designed for publication and provides guidance to the military commander or supervisor on recommended methods of improving interpersonal communications in organizations. (Author)
Document Details
- Document Type
- Technical Report
- Publication Date
- Mar 26, 1973
- Accession Number
- AD0761575
Entities
People
- Warren G. Lawson
Organizations
- United States Army War College