Don't Shake the Chauffeur's Hand: Toward Reliable Knowledge about Industrial Life.
Abstract
Unanticipated obstacles and difficulties, endemic to industrial research in complex socio-cultural settings, indicate that reliable conclusions concerning industrial life are problematic. Discussion of sampling biases reveals that error of unknown proportions is introduced into the research process: first, when decisions about whom to study are made; second, when entree is attempted; and third, when individual response cooperation is solicited. The authors conclude that only when data are cumulated across a sizable number of independent studies can reliable conclusions about industrial behavior be made. (Author)
Document Details
- Document Type
- Technical Report
- Publication Date
- Apr 01, 1974
- Accession Number
- AD0777972
Entities
People
- R. Alan Hedley
- Thomas C. Taveggia
Organizations
- University of California, Irvine