Improving Job Performance Aids Through Condensation, Dual-Level Presentation, Promotion of Learning, and Entry by Malfunction Symptoms.
Abstract
The report describes the research effort that attempted to simplify and condense the presentation of Job Performance Aid (JPA) data. It also describes a method of presenting technical data to both experienced and inexperienced personnel in one JPA format. Such factors as text limitations, illustration criteria, layout restrictions, and physical size of the manuals were found to contribute to the excessive bulk of the JPAs. Controls were developed for each of the influencing factors. Dual-level presentation of technical data was also studied. This portion of the study identified the types of information required, and not required, by experienced technicians. (Modified author abstract)
Document Details
- Document Type
- Technical Report
- Publication Date
- Mar 01, 1974
- Accession Number
- AD0781757
Entities
People
- Andrew P. Chenzoff
- Reid P. Joyce