A Methodology for Selecting and Refining Man-Computer Languages to Improve Users' Performance
Abstract
This report describes a methodology (supported by a software package) to model, measure, analyze, and evaluate user's performance in a message communication system environment. The theses of the report are: (1) that models of users and services can be accurately used as predictors in selecting a language form, for an application, which will result in high users' performance, and (2) that such a language form is only an approximation (in terms of yielding optimal user's performance) due to within variances of user and service-classes, hence individual, on-line regulation of language constructs is necessary to further improve performance. This report develops appropriate models and algorithms, and states hypotheses relating the interactive effects of users, services, language forms, and other variables important in man-machine discourse. An experiment design is presented, which tests the major hypotheses.
Document Details
- Document Type
- Technical Report
- Publication Date
- Sep 01, 1974
- Accession Number
- AD0787684
Entities
People
- John F. Heafner
Organizations
- University of Southern California