A Model of Trust, Moods, and Emotions in Multiagent Systems and its Empirical Evaluation
Abstract
We study the interplay of moods, emotions, and trust in decision-making contexts characterized by commitments among agents. We develop a general approach representing the relationships among these concepts via a Bayesian network model. Our approach incorporates insights from the literature and provides a computational methodology for identifying improved Bayesian models. Based on observations from an empirical study, we motivate a refined Bayesian model involving the above-mentioned concepts that goes beyond the relationships known in the literature. Our findings include (1) the violation of a commitment affects trust more than its satisfaction; (2) goal satisfaction affects mood and emotion more than commitment satisfaction, but the outcome of a commitment affects trust more than the outcome of a goal; and (3) an agent's prior mood and trust affect whether it satisfies its commitments.
Document Details
- Document Type
- Technical Report
- Publication Date
- May 05, 2014
- Accession Number
- AD1008390
Entities
People
- Anup K. Kalia
- Jin-Hee Cho
- Kevin Chan
- Munindar P. Singh
- Nirav Ajmeri
- Sibel Adali
Organizations
- North Carolina State University