Social Networks in Crisis Response: Trust is Vital
Abstract
The Joint Logistics Enterprise (JLEnt) comprises a diverse group of entities that will work together in crisis response; they may have different motivations, organizational structures, and individual goals. Uniting and coordinating different groups toward a common objective can be challenging, and there are oftenif not alwayscomplexities due to politics and local perspectives. The Joint Staff J-4, Directorate forLogistics, created the Advancing Globally Integrated Logistics Effort (AGILE) as a multiyear campaign of wargames to help address the challenges of a JLEnt crisis response. One goal for this campaign is to understand how information is transferred and disseminated to participating JLEnt members in order to improve the effectiveness and value of the JLEnt during a crisis event. CNA examined the responses to six vastly different crisis events through the lens of social networking, looking for lessons learned, and focusing on social/organizational theories. The results of this study will inform stakeholders of possible best practices that can be refined and tested in future AGILE wargames.
Document Details
- Document Type
- Technical Report
- Publication Date
- Jun 01, 2016
- Accession Number
- AD1011906
Entities
People
- Christopher K. Ma
- Elizabeth A. Collins
- Erin Sullivan
- Sarah B. Smedley
- Tom Humplik
Organizations
- Center for Naval Analyses