Veterans Affairs: Sustained Management Attention Needed to Address Numerous IT Challenges

Abstract

VA relies on IT to meet its mission and effectively serve the nations veterans. Over the past several years, the department has expended billions of dollars to manage and modernize its information systems. However, VA has experienced challenges in managing its IT, raising questions about the effectiveness of its IT operations. GAO has previously reported on a number of the departments IT initiatives. This statement summarizes results from key GAO reports issued between 2010 and 2014 highlighting IT challenges that have contributed to GAOs designation of VA health care as a high risk area. It also describes additional challenges that GAO more recently identified in 2015 and 2016 that are related to increasing the electronic exchange of VAs health records with those of DOD, development and use of VBMS, and the departments modernization of its health care claims processing system.

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Document Details

Document Type
Technical Report
Publication Date
Jun 22, 2016
Accession Number
AD1013827

Entities

People

  • Valerie C. Melvin

Organizations

  • United States Government Accountability Office

Tags

Communities of Interest

  • Biomedical

DTIC Thesaurus Topics

  • Accountability
  • Business Administration
  • Computer Programming
  • Computers
  • Congress
  • Department Of Defense
  • Department Of Veterans Affairs
  • Electronic Mail
  • Governments
  • Health
  • Health Care
  • Health Informatics
  • Health Services
  • Information Systems
  • Medical Personnel
  • United States
  • United States Government

Readers

  • Economics
  • Public Financial Management and Budgeting
  • Rehabilitation and Prosthetic Care for Military Service Members and Veterans with Limb Loss or Disability.

Technology Areas

  • Microelectronics