Faster, Better, Cheaper Revisited: Program Management Lessons from NASA

Abstract

In 1992, NASA administrator Daniel Goldin began the agencys Faster, Better, Cheaper initiative. Over the next eight years, 16 missions were launched under the FBC banner, including the remarkable Mars Pathfinder mission. Today, however, many people look back at FBC with disparaging chuckles and wry remarks, as if it were an embarrassing failed experiment. Casual observers and serious students alike have apparently concluded that its impossible for a high-tech project to be simultaneously faster, better, and cheaper and that its foolish to even try. The popular consensus on FBC is often expressed in the supposedly self-evident saying: Faster, better, cheaperpick two. It turns out popular consensus is wrong. A closer examination of NASAs FBC missions reveals an admirablerecord of success, along with helpful and illuminating lessons for anyone involved in developing and fielding high-tech systems. Far from an embarrassing failure or proof that program managers must pick two, the FBC initiative actually improved cost, schedule, and performance all at once. NASAs experience provides an insightful organizational roadmap for sustaining mission success while respecting constraints of time and funding.

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Document Details

Document Type
Technical Report
Publication Date
Apr 01, 2010
Accession Number
AD1016355

Entities

People

  • Daniel R. Ward

Tags

Communities of Interest

  • Materials and Manufacturing Processes
  • Space

DTIC Thesaurus Topics

  • Acquisition
  • Air Force
  • Artificial Satellites
  • Asteroids
  • Complex Systems
  • Data Sets
  • Engineering
  • Engineers
  • Failure Mode And Effect Analysis
  • Ion Propulsion
  • Military Acquisition
  • Operational Effectiveness
  • Program Management
  • Space Flight
  • Spacecraft
  • Systems Analysis
  • Test Vehicles

Readers

  • Aerospace Engineering.
  • Educational Psychology
  • Military History of the United States in the 20th Century.