#eVALUate: Monetizing Service Acquisition Trade-offs Using the QUALITY-INFUSED Price(copyright) Methodology

Abstract

The federal government persistently fails to make service contracts a managed outcome. Consequently, the three objectives of public procurement (transparency, value for money, and meeting requirements) are jeopardized. This research identifies the culprits as methodologies that are incompatible with the characteristics of services. These methodologies involve best-value source selection and contractor performance-information collection and evaluation. A new method of best-value proposal evaluation is offered that enables the buying agency to validly measure service quality, then to trade off levels of service quality with price, resulting in a Quality-Infused Price (QIP)(copyright).

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Document Details

Document Type
Technical Report
Publication Date
Apr 01, 2016
Accession Number
AD1016656

Entities

People

  • Daniel J. Finkenstadt
  • Timothy G. Hawkins

Organizations

  • National Reconnaissance Office

Tags

DTIC Thesaurus Topics

  • Acquisition
  • Air Force
  • Business Administration
  • Case Studies
  • Commerce
  • Contractors
  • Contracts
  • Department Of Defense
  • Electronic Mail
  • Lessons Learned
  • Logistics
  • Market Research
  • Marketing
  • Military Acquisition
  • Money
  • Procurement
  • Test And Evaluation

Readers

  • Government and Public Administration Law.
  • Military Logistics and Supply Chain Management
  • Systems Analysis and Design