Are We Hoping For A Bounce A Study On Resilience And Human Relations In A High Reliability Organization

Abstract

This study analyzes the various resilience factors associated with a military high reliability organization (HRO). The data measuring organizational resilience was gathered from surveys aboard a US Naval vessel in March and October of 2015. A review of the surveys determined that there were potential differences in levels of resilience across the enlisted and officer ranks within the organization. A multiple linear regression model was used to search for any significant effects of rank on psychological safety. The findings confirmed that the leadership ranks of E4 to E6 reported lower rates of psychological safety. The study also found moderating effects on rank and psychological safety, such as identification as a sailor and identification with their division. The data analyzed in this project suggests that the organization should promote and support psychological safety through processes and cultural changes. Specific tools that could be used include positive socialization of newly arriving members and the use of good catch logs to reinforce the organizations high reliability culture.

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Document Details

Document Type
Technical Report
Publication Date
Mar 01, 2016
Accession Number
AD1027456

Entities

People

  • Robert D Johns

Organizations

  • Naval Postgraduate School

Tags

Communities of Interest

  • Biomedical
  • Engineered Resilient Systems

DTIC Thesaurus Topics

  • Applied Psychology
  • Behavioral Sciences
  • Business Administration
  • Families (Human)
  • Health Services
  • High Reliability
  • Human Resources
  • Identification
  • Leadership
  • Management Personnel
  • Military Organizations
  • Organizational Structure
  • Psychology
  • Regression Analysis
  • Reliability
  • Resilience
  • Social Psychology

Fields of Study

  • Psychology

Readers

  • Naval Personnel Management
  • Organizational Process Management (OPM).
  • Organizational Psychology.