Improving Cybersecurity Incident Response Team (CSIRT) Skills, Dynamics and Effectiveness

Abstract

By analyzing documentation, observing actual CSIRT activity, convening focus groups, and using pre- and post-incident interviews, a team from Dartmouth College, George Mason University and Hewlett-Packard recommended ways to improve the skills, dynamics and effectiveness of CSIRTs. The results include descriptions of needed knowledge, skills and abilities for key CSIRT roles, viewed from individual, team and multi-team system perspectives, as well as simulation-derived recommendations for optimal CSIRT performance.

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Document Details

Document Type
Technical Report
Publication Date
Mar 01, 2017
Accession Number
AD1027871

Entities

People

  • Shari L. Pfleeger

Tags

Communities of Interest

  • C4I
  • Cyber
  • Human Systems

DTIC Thesaurus Topics

  • Air Force
  • Air Force Research Laboratories
  • Applied Psychology
  • Computers
  • Cybersecurity
  • Department Of Homeland Security
  • Emergency Response
  • Government Procurement
  • Governments
  • Homeland Security
  • Information Exchange
  • Job Analysis
  • Organizational Structure
  • Psychology
  • Simulations
  • Teamwork
  • War Colleges

Fields of Study

  • Education

Readers

  • Computer Science.
  • Cybersecurity.
  • Team-Based Human-Centered Cognitive Task Decision Making and Information Performance.

Technology Areas

  • Cyber