The Army Did Not Effectively Monitor Contractor Performance for the Kuwait Base Operations and Security Support Services Contract

Abstract

We determined whether the U.S. Army Contracting Command developed adequate controls to effectively monitor contractor performance for the Kuwait Base Operations and Security Support Services (KBOSSS) contract. The KBOSSS contract is a cost-plus-awardfee contract awarded to provide services necessary to perform base operations and security support services in the Area Support GroupKuwait (ASG-KU) area of responsibility.1 As of December 2016, the Army has paid the contractor more than $2.7 billion over the life of the contract, with an additional $59.4 million paid to the contractor in award fees. KBOSSS contract oversight is a responsibility shared by ASG-KU, Army Contracting CommandRock Island (ACCRI), and 408thContracting Support Brigade (408th CSB).Monthly performance feedback to the contractor is provided through the performance evaluation meeting (PEM), which includes representatives from A SG-KU, ACC-RI, and 4 08th C SB. E very6 months the contractor is evaluated by the Fee Evaluation Board, where the award fee is determined based on the monthly performance feedback. The award fee must be earned and is used to motivate improved contractor performance in areas critical to program success.

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Document Details

Document Type
Technical Report
Publication Date
Mar 07, 2017
Accession Number
AD1029845

Entities

Organizations

  • United States Department of Defense

Tags

Communities of Interest

  • Human Systems

DTIC Thesaurus Topics

  • Acquisition
  • Civilian Personnel
  • Contract Administration
  • Contractors
  • Contracts
  • Department Of Defense
  • Engineering
  • Governments
  • Incentive Contracts
  • Management Personnel
  • Monitoring
  • Organizational Structure
  • Personnel Management
  • Physical Security
  • Procurement
  • Security
  • Standards

Readers

  • Defense Financial Management and Audit.
  • Team-Based Human-Centered Cognitive Task Decision Making and Information Performance.