Assessing Sentiment In Conflict Zones Through Social Media

Abstract

While it is widely accepted that polling can assess levels of popular support in a geographic area by surveying a cross-segment of its population, it is less well accepted that analysts can use social media analysis to assess sentiment or popular support within the same space. We examine this question by comparing geographically anchored polling and social media data, utilizing over 1.4million geo-referenced messages sent through the Twitter network from Yemen over the period from October 2013 to January 2014, to assess both support for extremist groups and support to the Yemeni government. From our research, we conclude that social media data, when combined with polling, has a positive impact on analysis. It can also be a reliable source of stand-alone data for evaluating popular support under certain conditions. Therefore, we recommend future research projects focus on improving the quality of social media data and on operational changes to improve the integration of social media analysis into assessment plans.

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Document Details

Document Type
Technical Report
Publication Date
Dec 01, 2016
Accession Number
AD1030712

Entities

People

  • Andrew K. Bourret
  • Jason M. Mendes
  • Joshua D. Wines

Organizations

  • Naval Postgraduate School

Tags

Communities of Interest

  • Autonomy
  • Energy and Power Technologies
  • Human Systems
  • Weapons Technologies

DTIC Thesaurus Topics

  • Computational Linguistics
  • Computational Science
  • Data Mining
  • Demography
  • Geography
  • Governments
  • Hybrid Warfare
  • Information Science
  • Information Systems
  • Knowledge Management
  • Linguistics
  • Military Science
  • National Governments
  • Natural Language Processing
  • Social Media
  • Terrorism
  • Terrorists

Fields of Study

  • Computer science
  • Environmental science

Readers

  • Agent-Based Social Robotics and Mobile-Assisted Learning in Virtual Environments.
  • Political Violence and Terrorism Studies.
  • Systems Analysis and Design

Technology Areas

  • Space