Applied Knowledge Management to Mitigate Cognitive Load in Network-Enabled Mission Command
Abstract
This report presents results from an applied knowledge management (KM) demonstration project conducted in the 2nd Brigade Combat Team of the 1st Armored Division immediately prior to and during Army Warfighting Assessment 17.1. The focus of the applied KM demonstration project was two-fold. The first objective was to assess the effectiveness of the Army KM Proponents 3 doctrine-based KM courses: Knowledge Management Qualification Course, Knowledge Management Representative Course, and Senior Leader Executive Overview. The second objective was to assess the utility of the KM Proponents KM Maturity Model as a tool for commanders and their senior staff to assess KM maturity within their unit, and determine concrete paths forward for KM improvements. Results pertaining to each of these objectives are presented and discussed. The KM assessment results clearly demonstrated that getting a program such as applied KM up and running in a tactical unit is a challenging undertaking. Considerable program structuring, training, developmental work, and command emphasis on the part of the target unit are required to get such a program off the ground and functioning successfully. Maintaining an effective KM program in the face of routine personnel turnover is yet another challenge.
Document Details
- Document Type
- Technical Report
- Publication Date
- Nov 22, 2017
- Accession Number
- AD1042146
Entities
People
- John K. Hawley
- Michael W Swehla
Organizations
- United States Army Research Laboratory