Toward an Operational Definition of Cross-Cultural Competence from Interview Data
Abstract
The task documented here is part of a project to support Cultural Readiness for the Department of Defense. The purpose of this project is to derive a preliminary operational definition of cross-cultural competence and test and validate related measures in the military population. We define measurement for this purpose as establishing an understanding of the level of expertise in the target population. Cross cultural competence (CCC) is the expertise which enables an individual in the military to perform in any number of cultures to achieve organizational goals (in contrast to more specific regional knowledge and language skills). The first part of this task, previously reported, was to operationalize1 the definition of CCC by using constructs previously investigated in the literature. The second half of this task, documented here, further develops the operational definition using the findings of critical incident interviews conducted to examine the role of cultural competence within the context of mission success.
Document Details
- Document Type
- Technical Report
- Publication Date
- Feb 01, 2008
- Accession Number
- AD1056338
Entities
People
- Karol G. Ross
Organizations
- Defense Equal Opportunity Management Institute