Why Do Programs Fail? An Analysis of Defense Program Manager Decision-Making in Complex and Chaotic Program Environments

Abstract

This research attempts to understand potential root causes and underlying factors that influence defense acquisition program managers decision-making. Using qualitative data gathered through in-person interviews and through review of multiple case studies as a research design, this project focuses on how program managers gain insight in the decision-making process. Results indicate that program manager decision-making is impacted by process, control, relationships, motive, and risk. Analysis of findings suggests that defense acquisition oversight and policies create an environment of risk avoidance, causing program managers to utilize interpersonal methods of management and decision-making as a method of control within their sphere of influence. Additional research into decision-making methodology of program managers during critical program milestones is warranted for a more thorough analysis.

Open PDF

Document Details

Document Type
Technical Report
Publication Date
Dec 01, 2018
Accession Number
AD1069671

Entities

People

  • Jonathan M. Neterer
  • Michael A. Patrone

Organizations

  • Naval Postgraduate School

Tags

Communities of Interest

  • Human Systems
  • Materials and Manufacturing Processes

DTIC Thesaurus Topics

  • Acquisition
  • Air Force
  • Best Practices
  • Business Administration
  • Case Studies
  • Commerce
  • Data Analysis
  • Department Of Defense
  • Environment
  • Human Behavior
  • Information Science
  • Judgment
  • Law
  • Literature Surveys
  • Military Acquisition
  • Military History
  • Motivation
  • Program Management
  • Project Management
  • Psychology
  • Public Policy
  • Reasoning
  • Risk
  • Social Sciences
  • Systems Engineering
  • United States

Readers

  • Defense Acquisition Program Management
  • Organizational Psychology.
  • Team-Based Human-Centered Cognitive Task Decision Making and Information Performance.