You Cant Always Get What You Want: Employee And Organizational Responses To Perceived Workplace Injustices And Their Relationship To Insider Attacks

Abstract

Insider threats are a wicked problem. This thesis investigates three questions: how do employees respond to perceived workplace injustice, what is the relationship between employee responses to perceived workplace injustices and insider attacks, and how can organizations prevent disgruntled employees from committing attacks? These questions were answered using a thorough literature review and case studies. Employees respond in one, or a combination, of four ways: exit, loyalty, voice, and counterproductive work behaviors, as illustrated by the researchers grievance response model. The researcher was unable to identify specific employee responses that led to attacks due to a lack of data and multiple, contradictory, and missing narratives. Organizations may be able to prevent employees from committing attacks by applying the grievance response model, ensuring grievance procedures are consistent and transparent, and offering alternative dispute resolution programs.

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Document Details

Document Type
Technical Report
Publication Date
Mar 01, 2019
Accession Number
AD1073660

Entities

People

  • Tracey Reed

Organizations

  • Naval Postgraduate School

Tags

Communities of Interest

  • Biomedical
  • C4I
  • Cyber
  • Human Systems

DTIC Thesaurus Topics

  • Applied Psychology
  • Business Administration
  • Case Studies
  • Employment
  • Homeland Security
  • Information Processing
  • Information Systems
  • Insider Threats
  • Literature Surveys
  • Management Personnel
  • National Security
  • Occupational Safety And Health
  • Personnel Management
  • Psychological Phenomena And Processes
  • Psychology
  • Social Psychology
  • United States

Fields of Study

  • Business

Readers

  • Organizational Psychology.
  • Political Violence and Terrorism Studies.
  • Systems Analysis and Design