Analysis of Cross Cultural Training Efforts, Competencies and Implications, and how Cross Cultural Competency Affects the Success of Construction Projects on Air Force Installations Overseas
Abstract
US Air Force (AF) Civil Engineer (CE) Officers stationed overseas lead and manage construction and engineering efforts for projects totaling billions of dollars annually. Budget overruns in the Department of Defense (DoD) have been under stringent investigation in recent years. 92 of CE Officers overseas work with local nationals (LN) weekly or daily, but most receive less than two hours of formal cross-cultural training. Based on a previous Delphi study, 60% of officers received cultural training, the majority of which was Computer Based Training (CBT) or on the job (OJT). Of those that received training, 40% felt it was inadequate to meet their job duties. This second iteration, two survey study aims to better understand where cross cultural competence (3C) gaps lie. The first study was given to CE Officers and the second given to host nation partners. This research investigates the negative impacts on construction project success due to a lack in 3C. The study also includes a review of current practices and available resources. The goal is to inform the AF Language, Regional Expertise and Culture (LREC) training implementation process. The implications of this study help prepare CE Officers, and the alike, to perform duties overseas.
Document Details
- Document Type
- Technical Report
- Publication Date
- Mar 21, 2019
- Accession Number
- AD1077543
Entities
People
- Katie L. Macgregor
Organizations
- Air Force Institute of Technology