Mitigating Task Saturation for Patriot Engagement Control Station Crews: Research Product Development and Evaluation
Abstract
This research product report addresses the development and evaluation of a task saturation mitigation solution intended to enhance the supervisory control skills of Patriot crews. The term supervisory control refers to human supervision of an automated system, when operators manage and intervene in system operations on a continuum between controlling every system function (i.e., not automated) and the system operating autonomously without human control (e.g., fully automated). Based on prior research and a workshop conducted with Air Defense subject matter experts, the research product content, exercises, and assessment tools were developed to enhance crew competencies to mitigate task saturation, manage crew resources, and enhance supervisory control skills. The research product was piloted and evaluated by a small sample of Patriot operators. Generally, the product was viewed positively, and pre-/post-tests indicated increased knowledge and confidence concerning the targeted competencies among the crews. While the research focused on Patriot crews, the research product may be adapted for use with other crew/team configurations requiring competency development related to task saturation mitigation, crew resource management, and supervisory control.
Document Details
- Document Type
- Technical Report
- Publication Date
- Jul 01, 2019
- Accession Number
- AD1077719
Entities
People
- Faith Powers
- Natalie Drzymala
- Steven Aude
- Sue Dass
- Thomas R. Graves
- Tim Buehner
- Wesley Mcmahand