Trade Security Control Assessment Process Capability
Abstract
The Weapons System Sustainment (WSS) Research and Development Program conducted a project to analyze the current trade security control (TSC) assessment process and recommend approaches to upgrade and modernize through the application of emerging technologies and automated business processes. The objective was to research the requirements for a new TSC Assessment Office (TSCAO) business capability that incorporated advanced technologies. The project identified technology integration opportunities and developed a high-level business case analysis (BCA), including an analysis of alternatives to improve efficiencies, reduce cycle times, and enhance reporting capabilities.The project concluded that the assessment process can be dramatically improved with the implementation of digital workflow automation (DWA) and robotic process automation (RPA). The BCA found a moderate positive return on investment (ROI) for this automation under the existing workload. There would also be several key qualitative benefits: Reducing the current 65 percent average submission error rate to near zero; Enabling new capabilities for management, such as improved metric tracking, real-time visibility, and faster response time for the customers; Setting the framework to enable new modern digital capabilities such as artificial intelligence (AI); If the JCP workload is added, the ROI increases dramatically, and still retains all the qualitative benefits.
Document Details
- Document Type
- Technical Report
- Publication Date
- Apr 01, 2020
- Accession Number
- AD1098741
Entities
People
- Andrew S. Walters
- Bryce A. Kuyper
- Carlo A. Montemayor
- Eric V. Sunderland
- John A. Stephenson
- K. E. Oettl
- Michael D. Bosack
- Russell S. Salley