Development and Usability Assessment of the Real-time Event, Flow, and Coordination Tool (REFLECT)
Abstract
This report details the development and initial usability assessment of the Real-time Event, Flow, and Coordination Tool (REFLECT), which allows a user to capture team communication flow in real time. This is critical for advancing US Army initiatives in human autonomy teaming because communication flow affects, and is affected by, intelligent systems interactions, team structures, and tasking demands associated with the novel metric of team trust and cohesion. In our initial usability assessment, participants used REFLECT to capture team communication flow using audio recordings from the US Army Wingman Joint Capabilities Technology Demonstration, where a five-person crew engaged in mounted machine-gun live-fire exercises involving a manned unmanned team. After using REFLECT, participants completed questionnaires and interviews regarding its design and use. Participants achieved approximately 70 percent accuracy in correctly identifying speakers and recipients of communication exchanges with an average delay of about 2 s. Participant feedback suggests that the tool is easy to use but also provides directed insight into areas for improvement.
Document Details
- Document Type
- Technical Report
- Publication Date
- Aug 01, 2020
- Accession Number
- AD1106484
Entities
People
- Anthony L Baker
- Kristin E. Schaefer
- Ralph W. Brewer
Organizations
- United States Army Research Laboratory