Reshaping the Enterprise with Web 2.0 Capabilities: Challenges with Main-Stream Adoption Across the Department of Defense
Abstract
In this volatile and uncertain environment, today's large enterprises are facing many challenges being agile and responsive providing the best service to support the mission. A number of trends influencing IT enablement, governance, management and workforce transformation are driving factors to large enterprises seeking new methods for information sharing, collaboration, transparency and on-demand capability. Enterprise 2.0 methodologies and technologies hold significant promise for Department of Defense (DoD) and other Federal organizations, but numerous challenges must be identified and overcome to achieve this anticipated success. In this paper, we discuss our efforts to help our DoD sponsors to understand and address many of the challenges associated with wide-spread adoption of Enterprise 2.0 technologies across the DoD enterprise. In particular, we describe our experience in implementing an Enterprise 2.0 interactive portal and tools set, "CIOweb", that is being developed by the Chief Information Officer (CIO) to shape and manage the information enterprise, provide a strategic business planning process, develop a Web 2.0 technical forecast and roadmap, influence long term objectives of the CIO and establish a governance structure to manage this environment. We highlight some of the capabilities provided, techniques used, challenges faced, lessons learned and how this approach impacted the user.
Document Details
- Document Type
- Technical Report
- Publication Date
- Jan 01, 2010
- Accession Number
- AD1108389
Entities
People
- J. Cole Smith
- J. Prezzama
- R. Cherinka
- Rachel A. Miller
Organizations
- MITRE Corporation