Conveying Research Insights to the Operational Force: Development of the Managing Complex Problems Resource
Abstract
The Managing Complex Problems resource is a website designed to provide practical guidance, tools, resources, and skill development exercises for management of complex operational problems. The website was informed by a user needs analysis and developed through a process of iterative cycles of design, review, and revision of the graphical user interface (GUI), content, and organizational structure. Content for the storyboards was derived from a synthesis of research findings generated under the ARI program of research on design and strategic thinking. The resource also includes a set of videos with subject matter experts (SMEs) on topics related to strategic thinking. An initial evaluation of the resource was conducted to examine the usability of the resource, as well as its perceived utility (value) in enhancing knowledge and skills related to managing complex operational problems. Evaluation findings suggest that the website is viewed as valuable for a variety of audiences and has the potential to be improved and expanded in multiple ways.
Document Details
- Document Type
- Technical Report
- Publication Date
- Sep 01, 2020
- Accession Number
- AD1109770
Entities
People
- Anna Grome
- Beth Crandall
- Dawn Laufersweiler
- Emily Polander
- William S. Weyhrauch
Organizations
- Applied Research Associates (United States)