On the Selection of FEMA's Transportation Service Providers: How to Employ the Analytical Hierarchy and Network Processes to Make Guided Decisions

Abstract

Hurricane Maria caused massive supply chain disruptions in Puerto Rico. This was most evident in the middle mile, where humanitarian aid was supposed to move from federal staging areas to regional staging areas. As a result, more than 3 million Americans failed to receive the life-saving support they needed in a timely manner. The research uses this historical account and FEMA contracting documentation to develop a notional analysis evaluated with two methodologies to examine potential transportation service providers in the middle mile. The supplier selection question is framed as a multi-criteria decision-making problem where criteria are grouped through a socio-technical system lens and evaluated using Analytical Hierarchy and Network Processes in SuperDecisions. The research recommends this methodology and tool be employed as a standard process in FEMAs selection of transportation service providers in an effort to operationalize its culture of preparedness.

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Document Details

Document Type
Technical Report
Publication Date
Oct 01, 2020
Accession Number
AD1116458

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  • Denver H. Barrows

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  • Air Force Institute of Technology

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  • C4I
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  • Air Force
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  • Department Of Homeland Security
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  • United States
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