How [Culture] Change Happens: A Roadmap of What Works

Abstract

Change is hard; it humbles us all. Yet, it is possible to succeed. This article explores the why, what, who and how of successful change initiatives. Despite wildly different organizational cultures in the U.S. Navy, Walt Disney, Major League Baseball teams, Police Departments, and in the technology and banking sectors, common practices employed by change champions yielded success. This article will demonstrate the importance of messaging change clearly, demonstrating how to live the change, aligning your people's behaviors with new organizational values, using data to make change actionable and your organization accountable and cultivating strategic patience to sustain change initiatives over time. We hope this invited perspective provides confidence among the curious that, despite how difficult undertakingchange is and the many competing perspectives in the marketplace about how to do it well this roadmap can set you up for success.

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Document Details

Document Type
Technical Report
Publication Date
Jan 29, 2021
Accession Number
AD1124131

Entities

People

  • Alexa Courtney
  • Jess Williams

Organizations

  • Joint Chiefs of Staff

Tags

Communities of Interest

  • Biomedical
  • Ground and Sea Platforms
  • Human Systems
  • Weapons Technologies

DTIC Thesaurus Topics

  • Accountability
  • Agreements
  • Best Practices
  • Boats
  • Communities
  • Corporations
  • Engineering
  • Environment
  • Executives
  • Governments
  • Learning
  • Lessons Learned
  • Management Personnel
  • Naval Intelligence
  • Naval Operations
  • Naval Personnel
  • Navy
  • Personality
  • Personnel Management
  • Political Science
  • Resistors
  • Schools
  • Standards
  • Students
  • Training
  • Transparencies
  • United States
  • United States Naval Academy

Readers

  • Defense Acquisition Program Management
  • Economics
  • Educational Psychology