Enterprise Expert and Knowledge Discovery
Abstract
In this paper we describe two systems designed to connect users to distributed, continuously changing experts and their knowledge. Using information retrieval, information extraction, and collaborative filtering techniques, these systems are able to enhance corporate knowledge management by overcoming traditional problems of knowledge acquisition and maintenance and associated (human and financial) costs. We describe the purpose of these two systems, how they work, and current deployment in a global corporate environment to enable end users to directly discover experts and their knowledge.
Document Details
- Document Type
- Technical Report
- Publication Date
- Aug 22, 1999
- Accession Number
- AD1125402
Entities
People
- Daryl Morey
- Dave Mattox
- Mark Maybury
Organizations
- MITRE Corporation