Electronic Health Records: VA has Made Progress in Preparing for New System, but Subsequent Test Findings Will Need to Be Addressed
Abstract
VA relies on its health information system - the Veterans Health Information Systems and Technology Architecture (VistA) - to deliver healthcare to 9 million patients annually. VistA contains the department's EHR and exchanges information with many other applications and interfaces. However, VistA is a technically complex system, has been in operation for more than 30 years, is costly to maintain, and does not fully support VA's needs. In May 2018, VA contracted to acquire a commercial EHR system as part of its EHRM program over 10 years at a maximum cost of $10 billion. GAO was asked to review VA's EHR deployment. This report discusses progress VA is making on implementing the new EHR system, among other topics. To perform its review, GAO assessed VA's progress toward making system configuration decisions, developing system capabilities, developing system interfaces, completing end user training, and resolving system test findings. GAO also interviewed relevant officials.
Document Details
- Document Type
- Technical Report
- Publication Date
- Feb 01, 2021
- Accession Number
- AD1147994
Entities
People
- Carol C. Harris
Organizations
- United States Government Accountability Office