Community of Practice Model to Enhance U.S. Navy Full-Time Support Information Technology Track Performance
Abstract
In this case study, the researcher investigates applying the community of practice (CoP) principles to the U.S. Navy Full-Time Support officers' community serving in the IT Track (FTS-IT). This study shows how implementing CoP will improve the collaboration, training, and development of the members of the FTS-IT. This study follows a strict qualitative approach; therefore, the data collected were based on the theoretical foundations of the CoP and interviews. The participants were selected using purposive sampling methodology from a group of experts in IT and talent management. The purposive sampling methodology used in this study is non-random, and the selection of participants depends on the quality of knowledge they would provide to enrich the research depth and breadth. The interviews were in the form of open-ended questions and directed in a conversational style. The CoP model suggested in this study should not be regarded as a mere outcome; it is recommended to serve as the FTS-IT community's means to help its members develop, train, mentor, and network. Furthermore, the proposed CoP model is supported by virtual platforms and technologies to ensure capturing, storing, and transferring knowledge among the FTS-IT members.
Document Details
- Document Type
- Technical Report
- Publication Date
- Jun 01, 2021
- Accession Number
- AD1151086
Entities
People
- Ayman M. Mottaleb
Organizations
- Naval Postgraduate School