Defense Transportation: The Army's Hunter Pilot Project is Inconclusive but Provides Lessons Learned

Abstract

DOD has long been concerned about the quality of service it provides military personnel and their families when they relocate. DOD spends approximately $3 billion annually to transport, store, and manage the household goods and unaccompanied baggage of its servicemembers and families. Past problems included poor service from movers, excessive incidence of loss or damage to servicemembers' property, and high claims costs to the government. All of these problems contributed to poor quality of service for people using the system.

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Document Details

Document Type
Technical Report
Publication Date
Jun 01, 1999
Accession Number
AD1151789

Entities

People

  • Arthur L. Jr James
  • Charles I. Jr Patton
  • Daniel A. Omahen
  • Jacqueline E. Snead
  • John G. Brosnan
  • John R. Beauchamp
  • Marc J. Schwartz
  • Nomi R. Taslitt
  • Richard R. Irving
  • Robert L. Self

Organizations

  • United States Government Accountability Office

Tags

Communities of Interest

  • Human Systems
  • Materials and Manufacturing Processes

DTIC Thesaurus Topics

  • Commerce
  • Congress
  • Contractors
  • Contracts
  • Department Of Defense
  • Families (Human)
  • Governments
  • House Of Representatives
  • Household Goods
  • Internet
  • Lessons Learned
  • Measurement
  • Military Personnel
  • National Security
  • Quality Control
  • Quality Of Life
  • Security
  • Small Business
  • Transportation
  • United States
  • United States Transportation Command

Readers

  • Aerospace logistics and air mobility.
  • Government Contracting/Procurement.
  • Systems Analysis and Design