Direct and Mediated Interaction with a Holocaust Survivor
Abstract
The New Dimensions in Testimony dialogue system was placed in two museums under two distinct conditions: docent-led group interaction, and free interaction with visitors. Analysis of the resulting conversations shows that docent-led interactions have a lower vocabulary and a higher proportion of user utterances that directly relate to the systems subject matter, while free interaction is more personal in nature. Under docent-led interaction the system gives a higher proportion of direct appropriate responses, but overall correct system behavior is about the same in both conditions because the free interaction condition has more instances where the correct system behavior is to avoid a direct response.
Document Details
- Document Type
- Technical Report
- Publication Date
- Aug 02, 2019
- Accession Number
- AD1154682
Entities
People
- Bethany Lycan
- Ron Artstein
Organizations
- University of Southern California