Defense Health Care: Opportunities to Improve Future TRICARE Managed Care Support Contract Transitions

Abstract

DOD offers health care through contractors with TRICARE, its regional health care program. In July 2016, DOD awarded its fourth generation of TRICARE contracts, which consolidated two regions. DOD provided a transition period for its incoming and outgoing contractors, after which the incoming contractors assumed responsibility for delivering health care. The incoming contractors had trouble meeting deadlines for processing referrals and claims because DODs transition guidance wasnt specific enough to prepare them.

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Document Details

Document Type
Technical Report
Publication Date
Nov 21, 2019
Accession Number
AD1156086

Entities

People

  • James Cosgrove

Organizations

  • United States Government Accountability Office

Tags

Communities of Interest

  • Biomedical

DTIC Thesaurus Topics

  • Accountability
  • Business Administration
  • Congress
  • Contractors
  • Contracts
  • Customer Services
  • Data Transmission
  • Delivery Of Health Care
  • Department Of Defense
  • Governments
  • Health Care
  • Information Security
  • Military Medicine
  • National Security
  • Social Media
  • Standards
  • United States Government

Fields of Study

  • Medicine

Readers

  • Educational Psychology
  • Government Contracting/Procurement.
  • Medical or Health Care Field.