Limitations in DOD's Evaluation Plan for EEO Complaint Pilot Program Hinder Determination of Pilot Results
Abstract
In August 2004, pursuant to Section 1111 of the fiscal year 2001 Department of Defense authorization act, the Secretary of Defense authorized components of the United States Air Force (USAF), the Defense Logistics Agency (DLA), and the Defense Commissary Agency (DeCA) to implement an equal employment opportunity (EEO) complaint pilot program to reengineer the EEO complaint process to, among other things, reduce complaint processing time and reinforce management accountability. The program was exempt from the procedural requirements of 29 C.F.R. Part 1614 and other regulations, directives, or regulatory restrictions prescribed by the Equal Employment Opportunity Commission (EEOC). As required by the legislation, in May 2006, GAO reported on the implementation of the pilot programs and found that two of the three pilot initiatives operated consistent with existing EEOC requirements, with a specific emphasis on alternative dispute resolution (ADR). USAF's pilot operated outside of EEOC regulations, as authorized under the legislation. We identified limitations in the Department of Defense's (DOD) evaluation plan for the pilot program that, if not addressed, would limit the likelihood that the evaluation would yield sound results. For example, the plan did not have well-defined or clear objectives or set criteria for determining if the pilots had met objectives. Accordingly, we made recommendations to DOD on ways to develop a sound evaluation plan that would more accurately and reliably assess the pilot programs' results and thereby support effective program and policy decisions. DOD made some changes to the evaluation plan based on our recommendations.
Document Details
- Document Type
- Technical Report
- Publication Date
- Feb 22, 2008
- Accession Number
- AD1156437
Entities
People
- George H. Stalcup
Organizations
- United States Government Accountability Office