Defense Health Care: Appointment Timeliness Goals Not Met; Measurement Tools Need Improvement

Abstract

Pursuant to a congressional request, GAO reviewed the Department of Defense's (DOD) administration of its health maintenance organization, TRICARE Prime, focusing on: (1) DOD's performance in scheduling appointments; and (2) possible reasons why Prime enrollees might not obtain appointments within the appointment timeliness goals.

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Document Details

Document Type
Technical Report
Publication Date
Sep 01, 1999
Accession Number
AD1157063

Entities

People

  • Stephen P. Backhus

Organizations

  • United States Government Accountability Office

Tags

DTIC Thesaurus Topics

  • Accounting
  • Active Duty
  • Department Of Defense
  • Education
  • Electronic Mail
  • Governments
  • Health Care
  • Health Maintenance Organizations
  • Military Medicine
  • Military Personnel
  • National Security
  • Patient Care Management
  • Personnel Management
  • Physicians
  • Scheduling (Production)
  • Standards
  • Training

Fields of Study

  • Medicine

Readers

  • Government Contracting/Procurement.
  • Medical or Health Care Field.