Managing for Results: Agencies Report Positive Effects of Data-Driven Reviews on Performance but Some Should Strengthen Practices
Abstract
How federal leaders manage the operations and performance of their agencies significantly affects their ability to achieve important outcomes critical to public health and safety. GAO's previous work has identified weaknesses in agencies' use of performance information that can hinder achievement of critical results. This report is part of GAO's response to a statutory requirement to review GPRAMA implementation. It examines (1) the extent to which agencies are conducting data-driven performance reviews consistent with GPRAMA requirements, OMB guidance, and leading practices; and (2) how reviews have affected performance, collaboration, accountability, and efficiency in agencies, and how positive effects can be sustained. GAO surveyed PIOs at 23 agencies, followed up to clarify responses, and interviewed officials involved in reviews at 5 agencies. These agencies were selected based on size and the extent to which leaders use reviews, as reported on a 2013 survey. GAO also reviewed OMB guidance and relevant documentation from agencies.
Document Details
- Document Type
- Technical Report
- Publication Date
- Jul 01, 2015
- Accession Number
- AD1157830
Entities
People
- J. Christopher Mihm
Organizations
- United States Government Accountability Office